Emergency & storm

Emergency & storm response

When a tree is down on a roof, a fence or a driveway, you need a qualified, insured crew now, not a quote next week. We respond around the clock and make the site safe first.

Emergency & storm response by Branchline Tree Care
Scope

What this job includes.

  • 24/7 response to fallen, split, leaning or hung-up trees
  • Making the site safe before any pricing conversation
  • Insurance-friendly documentation and photos for your claim
  • Full removal and clean-up once the immediate risk is handled
Our system: In a genuine emergency we make it safe first and sort the detail after. You are never left under a dangerous tree waiting on paperwork.
How we quote it

Quoted line by line, before we start.

The assessment, the work, the clean-up and the stump, each priced on its own line, so the number does not move.

The 7-line quote
  1. 1 On-site assessment. Access, risk and proximity to structures checked in person, with whether council approval is needed confirmed up front.
  2. 2 Arborist report or permit, if required. Where the council needs paperwork, the report and the council fee are priced as their own lines, never hidden.
  3. 3 The removal or pruning. The felling, sectional dismantle or pruning itself, by AQF-qualified crews, with rope and rigging where access needs it.
  4. 4 Traffic and property protection. Traffic management, lawn and roof protection where the site calls for it, scoped before the day, not discovered on it.
  5. 5 Clean-up and green waste. Branches chipped, timber and debris removed, the site raked and left tidy.
  6. 6 Stump grinding (optional). Ground below grade and the grindings cleared or backfilled, priced separately so you choose.
  7. 7 Public liability cover. Every job carried out under $20M public liability insurance, with the AQF level of the arborist on the quote.
If a quote doesn’t show these lines, you can’t compare it, and you don’t know what’s been cut.
How it runs

What happens, step by step.

1

Call and same-day callback

Tell us about the tree. We answer, and for genuine emergencies we respond around the clock.

2

On-site assessment and itemised quote

We assess access and risk, confirm whether council approval is needed, and quote the job line by line in writing.

3

Scheduled work by a qualified crew

AQF-qualified arborists do the work to the AS 4373 standard, with traffic management and property protection where needed.

4

Clean-up and handover

Green waste removed, the stump ground if you asked for it, and the site left clean.

Qualified and insured

The cover behind the price.

Public liability to $20M, with the arborist's AQF level and the full scope named in writing, all on request.

Tree work is unlicensed in NSW, so the credential that matters is the qualification and the insurance. Every job is done or supervised by an AQF Level 5 arborist, under public liability cover to $20M, with WorkCover for the crew.

The cover, the guarantee, and how to check each one.
Questions, answered

Emergency & storm response: common questions.

How fast can you get here in a storm?
We prioritise genuine emergencies (a tree on a house, blocking access, or on power lines) and aim to be on site within hours. Call us and we will tell you a real time.
Will my insurance cover storm tree damage?
Often it does. We document the job with photos and a clear scope so you have what an insurer needs for a claim, and we can speak to your assessor if that helps.
Get started

Get an itemised quote from a qualified arborist.

Tell us about the tree. We book an on-site assessment, confirm whether council approval is needed, and quote the job line by line, so the number on the quote is the number you pay.

✓ AQF Level 5 Arborist✓ $20M Public Liability✓ Licensed & insured✓ 168 five-star reviews✓ Fully insured, work to the AS 4373 pruning standard
Get an itemised quote Call