Branchline A qualified arborist who turns up, quotes straight, and cleans up.
Branchline has been the qualified, insured crew Northern Rivers homeowners call for the tree work the cheap loppers will not touch, since 2009.
Most tree jobs go wrong the same way: a cheap lopper turns up with a chainsaw and no qualification, takes the tree down with no check on whether it was even legal, and leaves the branches and a stump behind. If something gets damaged, or someone gets hurt, there is no insurance to fall back on.
Branchline started in 2009 to do it the other way. Dan is an AQF Level 5 arborist who would rather tell you a tree can be saved than sell you a removal, and who prices the whole job, the assessment, the council step, the removal, the clean-up and the stump, on one quote you can actually compare.
The chainsaw is the easy part. The job is working out how to get the tree down without hurting anyone or anything, and whether it should come down at all.
Today we cover removal, pruning, stump grinding, arborist reports and 24/7 storm response right across the Northern Rivers, with no travel surcharge within 35km of Ballina.
Three things we will not compromise on.
The itemised page vs the text-message price.
Qualified, not just keen
Every job is done or supervised by an AQF Level 5 arborist, to the AS 4373 standard. No unqualified loppers with a chainsaw.
Legal before it starts
We confirm whether your tree needs council approval before any work is booked, so you never cop a fine for a job we did.
Quoted line by line
The assessment, the work, the clean-up and the stump are each their own line, so the number on the quote is the number you pay.
We will say keep it
If pruning solves the problem, or a tree is worth saving, we tell you, even when removal would have paid us more.
Built for the jobs others avoid.
Difficult, dangerous and compliance-heavy tree work, done properly.
We are the right fit if you want a qualified, insured arborist for a tree that is big, awkward, near the house, or needs council sign-off, and you would rather pay for it done right than cheap and risky. We are probably not the lowest quote you will get, and we are upfront about that.
Insured, ticketed, and happy to prove it.
Insurance
Public liability to $20M
Certificate of currency available before we start.
Qualification
AQF Level 5 arborist
Diploma of Arboriculture, named on every quote.
Guarantee
Fully insured, work to the AS 4373 pruning standard
In writing, with exclusions named.
Method
AQF Level 5 Arborist
Diploma of Arboriculture
Method
$20M Public Liability
Fully insured, WorkCover covered
Tree work is unlicensed in NSW, so the credentials that protect you are the arborist's AQF qualification and the insurance. On a live build these are the real, verifiable details of the business.
A small crew, not a call centre.
Dan Mercer
Lead arborist & owner
AQF Level 5 arborist with fifteen years on the tools across the Northern Rivers. Runs every assessment personally and will tell you when a tree is worth keeping.
“Most of the job is working out how to get the tree down without hurting anyone or anything. The chainsaw is the easy part.”
Pete Vasquez
Climber & crew lead
Qualified climber and rigging specialist. The one up the tree when access is tight and the margin for error is small.
What happens from first call to walk-through.
Call and same-day callback
Tell us about the tree. We answer, and for genuine emergencies we respond around the clock.
On-site assessment and itemised quote
We assess access and risk, confirm whether council approval is needed, and quote the job line by line in writing.
Scheduled work by a qualified crew
AQF-qualified arborists do the work to the AS 4373 standard, with traffic management and property protection where needed.
Clean-up and handover
Green waste removed, the stump ground if you asked for it, and the site left clean.
Read before you get quotes
Talk to a qualified arborist about your trees.
Tell us about the tree. We book an on-site assessment, confirm whether council approval is needed, and quote the job line by line, so the number on the quote is the number you pay.